Regarding delivery

About Delivery




Automatically calculated when Checkout

Purchase over ¥ 30,000 : Free shipping in Japan



Free shipping nationwide in JAPAN




* The above charges are for 1-2 sheet.

* The postage of 3 or more sheets will be

automatically calculated during checkout.




It's automatically calculated during checkout.


About Returned Goods


<Defective product>

Please contact us as soon as the product arrives.

Unless the unused product is defective,

Since basically we can not respond to returned goods

Please note.


《Return period deadline》

It will be within 8 days after delivery.


《Return shipping fee》

For returns due to customer convenience,

It will be borne by the customer.

If applicable to an unused defective product

We will bear it.



- Heads up -


The Papaloha brand products are available from the official website operated by M I X Inc. who is a total importer and distributor in Japan, as well as 7CAFE MARKET PLACE ( , and Shimamura Music, and Dr. Sound Acoustic (Kurosawa Gakki in Ochanomizu Store : Tokyo, Chiyoda-ku, Kanda Surugadai), also Ukulele planet (Ochanomizu station square store) each domestic regular dealer will be sold only.

Please pay attention to fake products, fraud sites and phishing sites that have nothing to do with Papaloha brand products.